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At BuzzFlyer, we’re committed to protecting and respecting your privacy. This policy explains when and why we collect personal information about you, how we use it, how we keep it safe and secure and your rights and choices in relation to your information. Any questions regarding this policy and our privacy practices should be sent by email to [email protected] or by writing to BuzzFlyer Ltd, Unit 7, The Cloisters, Churchfield Rd, Sudbury, Suffolk, CO10 2YR. Alternatively, you can telephone 01787 319 999.

Personal Information

When you place an order, we will ask you for certain information (for example your name, phone number, postal address and email address), this information will be kept securely. The information will be used to process your order and provide you with an up to date, efficient, and reliable service. We will not pass you personal information to any third party (excluding our payment gateways and postal service providers) without your permission.

Please try to ensure that the personal details you give us are correct. In the event of any errors or should you need to change your contact details, please do so by accessing the ‘My Account’ page and selecting the appropriate option. You may change your BuzzFlyer password at any time by accessing the ‘My Account’ page and clicking the link under 'Change Details'.

Security use secure payment gateway providers Sagepay and PayPal to process credit/debit card transactions. These services employ the latest secure encryption technology to protect your credit card information. This information will be passed to your card issuer/bank for authorisation. It is not passed to any other third party. We do not store or have access to your credit card details.

You can also phone, fax or post your card payment information to us. Once we have processed your transaction we will destroy these details. We cannot be held responsible for any loss occurring from the communication of personal information by e-mail or post.

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